Its official, the new ‘word of mouth’ is ‘word of media!’ This doesn’t mean that word of mouth referrals are dead ...these are, according to B.N.I (the largest networking organisation in the world - of which I am a proud member) how 90% of business is generated, but there is no question that today a massive amount of business and new clients can be generated through online marketing and a good online presence. You see, the essence of generating these ‘word of mouth’ leads via